Privacy Policy

Sky Motors ("Sky Motors," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or communicate with us through messaging services such as the WhatsApp Business API. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, and any details you voluntarily provide when you contact us, request a quote, or enquire about buying, selling, exchanging, or financing a vehicle.
• Communication Data: Messages, call records, and conversation history when you reach out to us via phone, email, web forms, or the WhatsApp Business API.
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.

2. Use of Data

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Process vehicle purchases, sales, exchanges, and financing applications.
• Send you transactional updates, appointment reminders, and service-related messages, including through WhatsApp.
• Improve our website, services, and customer experience.
• Comply with legal, regulatory, and tax obligations.

3. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control or disable cookies through your browser settings; however, disabling cookies may affect certain features of the website. We do not use cookies to collect sensitive personal information without your consent.

4. Third-Party Sharing & Meta/WhatsApp Business API Compliance

We do not sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers who help us operate our business, such as financing partners, payment processors, and communication platforms.

We use the WhatsApp Business API, provided by Meta Platforms, Inc., to communicate with customers. When you message us on WhatsApp, your information is processed in accordance with Meta's and WhatsApp's privacy policies and terms. We adhere to the WhatsApp Business Messaging Policyand Meta's platform requirements, which means we only send messages you have opted in to receive, we do not send spam or unsolicited promotional content, and we honor opt-out requests promptly. By opting in through our verification forms or contact channels, you explicitly consent to receive automated transactional and promotional messages from Sky Motors Private Limited via the WhatsApp Business API. We share only necessary contact markers (phone numbers and names) with Meta securely to facilitate this service, and we do not sell, lease, or rent your data to unauthorized third parties. You can opt out at any time by replying "STOP" to our WhatsApp communications. Information exchanged via WhatsApp is used solely to provide customer support and service-related communication. For more details, please review WhatsApp's Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, and to withdraw consent for receiving communications from us at any time. To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: